Associate Director of Project Management

Irving, TX 75063

Employment Type: Direct Hire Category: Project Manager Job Number: 26420

Job Description


We are seeking an Associate Director of Project Management that can seamlessly integrate and coordinate workflow between all departments – Creative, Account Service, Strategic Planning, Digital, Internal Production Departments and outside agencies. This role is instrumental in planning effective approaches to implement effective retail programming and support for the agency's telecommunications client.

 

The role proactively works with stakeholders and a cross-discipline team, from strategy to technology, to drive work forward from idea to fruition, intaking work and prioritizing the queue to keep the team focused on impact, ultimately driving growth for our business. The Associate Director, PM has the ability to multitask and stays on top of all programs for clients. A thoughtful leader in analyzing business processes and developing a system that that works for multiple teams and workstreams. Communicates project statuses and deliverables between internal departments, clients or outside agency partners to ensure overall coordination for project completion. As appropriate, revises work plans and resources assignments to meet changing deadlines and requirements. They are always looking for opportunities to increase efficiency in our processes and workflows. They take initiative to identify inefficiencies and roadblocks and work with the appropriate cross-functional teams to drive meaningful change.

 

Core Accountabilities

· Has experience across large, complex and cross-functional teams—including the ability to identify scope and resource needs, develop integrated timelines, work plans and specifications, estimate and allocate resources in service of the plan and its dependencies, and use tools like Microsoft Teams and Workfront to queue and track tasks

· Builds relationships among all departments to ensure a harmonious work environment and ultimately meet all deadlines

· Is adept at navigating overlapping timelines, deliverables and workloads and creative and potentially technology intersections

· Is a detail-oriented, self-motivated professional with strong inter-personal, analytical, problem-solving, listening, negotiating, influencing, facilitation, organizational, decision-making and conflict-resolution skills

· Has the ability to assume a leadership role in managing projects, with proven mentoring, growth and team-building skills

· Coordinates pre-production planning and ensures seamless hand-off to appropriate production team

o Works with client’s team to adhere to production guidelines

· Ensures project management system used for documenting and tracking projects is up to date and accurate. Experience with Workfront is a plus

· Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues, managing effective communication across all internal teams

 

Core Skills

· Project Leadership

o Has ability to motivate, influence, delegate, prioritize and communicate project statuses to all stakeholders, including members of Senior Leadership

o Has ability to organize and prioritize work and materials for appropriate action

o Has an agile mindset

o Has data-driven, decision-making experience

o Understand the nuances as it relates to interdependencies between technology, operations, and business needs

· Oral Communications

o Organizes ideas and communicates oral messages appropriately to others

o Participates in conversation, discussions and group presentations

o Selects an appropriate medium of conveying a message

o Uses verbal language and other cues such as body language, tone and level of complexity to the audience

o Speaks clearly and concisely

o Understands and responds to listener feedback and asks questions when needed

· Written Communications

o Communicates thoughts, ideas, information and messages in writing

o Records information completely and accurately

o Effectively composes and creates documents, letters, reports, proposals, graphs, etc.

o Uses language, style, organization, and formats appropriate to the subject matter, purpose and audience

o Includes supported documentation and attends to all levels of detail

o Checks, edits and revises for correct information, appropriate emphasis, form, grammar, spelling and punctuation

· Management of Resources

o Has ability to identify and align resources, utilize performance, monitor indicators and manage all resources against budgets

· Accuracy/Attention to Detail

o Applies appropriate attention to detail

o Can be relied upon for thoroughness and accuracy regarding work

· Focus on Client Needs

o Anticipates and identifies internal and external client needs

o Develops effective working relationships with clients and participates in client meetings and communications as deemed necessary

o Continually searches efficiencies to increase client satisfaction

o Manage all aspects of projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives and deliverables

· Internal/external relationships

o Develops relationship with others as key priority

o Strives for win-win solutions

· Time Management

o Ability to manage own time effectively, setting priorities and meeting deadlines

· Agency Leadership:
  • Is an active leader in support of the department’s goals and achievements
  • Helps facilitate strong team trust and collaboration
  • Provides leadership on operational methodologies, processes, and workflows

o Supports Project Operations team members in developing processes and identifying areas for improvement and potential opportunities for growth through development of documentation and leading of trainings

 

Requirements

· Experience - 8+ years at an agency or other project management work

· Education Four-Year Degree (preferred, but not required)

· Knowledge of Project Management methodologies

· Demonstrated experience managing multiple complex simultaneous projects involving cross-functional teams within budgetary and schedule constraints

· Knowledge of digital technologies a plus

· Team player, get it done attitude is a must

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